<b>CANCELLATIONS AND REFUNDS:</b>
<ul>
 	<li>Please ensure you can make the event date at the time of booking, as Haunted Heritage cannot offer a refund or transfer your places if you cannot attend.</li>
 	<li><span style="color: #ff0000;"><em><strong>All payments are non-refundable and non-transferable. </strong></em></span> Our events are paid for in advance on numbers secured. We cannot put event places back on our website for resale. Please see the full <a href="https://oldhauntedsite.flightcreative.co.uk/terms-and-conditions/">terms and conditions.</a></li>
</ul>
<strong>CANCELLATIONS; BY US:</strong>
<ul>
 	<li>Haunted Heritage can cancel an event at any time; in particular, we can cancel an event due to a lack of spaces booked to make it financially viable to operate.
If we have to cancel, we will let you know as soon as possible that you will be offered a place at another event or a credit to your account with all monies paid.</li>
</ul>
There may be other occasions when events are cancelled, postponed or rescheduled due to circumstances beyond our control. If this is the case;
<ul>
 	<li>You will be given a full refund of monies paid for the said event.  However, if the event is rescheduled, Haunted Heritage may set limitations on any refunds requested.  We will endeavour to ensure that every client is made aware of a cancelled event as soon as possible; if this has not been possible, Haunted Heritage will not refund any expenses incurred due to an event's cancellation, including travel and hotel expenses.</li>
</ul>
<b>INFORMATION:</b>
<ul>
 	<li>Any information that we may receive from you or that is requested by us about names, addresses, email addresses or contact telephone numbers is sensitive and will not be used for any purposes other than to be incorporated into the Haunted Heritage database as per data protection laws.</li>
 	<li>By accepting and agreeing with these terms and conditions, you are further indemnifying the promoters/organisers/individuals from and against all legal liability in respect of any claims, damages, costs, penalties, actions, demands, proceedings, any legal suits, losses or expenses amounted in respect of or arising out of the injury to or the death of any person, or persons, or damage to any property arising from the client’s participation and involvement in the event or activity or premises about the event. Acceptance by you, the client.  These conditions and any contract into which they are incorporated shall be subject to English Law and the exclusive jurisdiction of the Courts of England.</li>
</ul>
<strong>COVID - 19</strong>

Haunted Heritage has reverted to our normal Terms and Conditions.

We will no longer move/Transfer Tickets to another venue or refund monies.